This is a courtesy translation provided for information purposes only. The legally binding version of this document is the Turkish original, available at this page. This document is governed by Turkish law, including the Personal Data Protection Law (KVKK, Law No. 6698).
Last updated: 1 January 2025
At İMG Yapı Yalıtım Mühendislik A.Ş., we attach great importance to the privacy and security of the personal data of the users who visit our website and the customers who benefit from our services. This Privacy Policy has been prepared to explain how your personal data is collected, processed, stored and protected.
1. Data Controller
The contact details of our company, which acts as data controller within the meaning of the Personal Data Protection Law (KVKK, Law No. 6698), are set out below:
İMG Yapı Yalıtım Mühendislik A.Ş.
Aydınevler Mah. Kırçiçeği Cad. No:25/F, Maltepe / İSTANBUL
E-mail: info@imgmuhendislik.com.tr
Telephone: 0850 532 6 999
KVKK application e-mail: kvkk@imgmuhendislik.com.tr
2. Personal Data Collected
The following personal data may be collected through our website and the services we provide:
2.1. Data You Provide Directly
The data obtained directly from you via contact forms, the building information form or other channels is as follows:
- Name and surname
- Telephone number
- E-mail address
- Address and location details (in connection with your building project)
- Message and enquiry contents
- Building and project details
2.2. Automatically Collected Data
During your visit to our website, the following technical data may be collected automatically:
- IP address
- Browser type and version
- Operating system information
- Pages visited and browsing behaviour
- Date and time of access to the site
- Cookie data
- Referrer URL (the site you arrived from)
3. Purposes of Processing Personal Data
The personal data collected is processed for the following purposes:
- Providing the services you request and preparing project quotations
- Responding to enquiries submitted via the contact forms and the building information form
- Providing information about waterproofing and structural engineering services
- Establishing, managing and performing the contractual relationship
- Fulfilling legal obligations
- Responding to requests from authorised public institutions and organisations
- Ensuring the security of the website and preventing fraud
- Improving service quality by analysing website usage
- Carrying out technical support and customer services
4. Legal Basis
The processing of your personal data is based on the following legal grounds under Article 5 of the KVKK:
- Explicit consent: Operations such as marketing communications and analytics cookies are based on your explicit consent.
- Establishment or performance of a contract: Processing is carried out within the scope of the contractual relationship in service quotation and project management processes.
- Compliance with a legal obligation: Processing is carried out in order to fulfil obligations arising from tax and commercial legislation.
- Legitimate interest: Processing is carried out on the basis of legitimate interest in order to ensure website security and manage business processes.
5. Transfer of Personal Data
5.1. Domestic Transfers
Your personal data is not shared with third parties except where legally required. In such mandatory cases, data may be shared with the following recipients:
- Authorised public institutions and organisations (courts, tax offices, etc.)
- Suppliers and business partners providing support in service delivery (subject to confidentiality undertakings)
- E-mail infrastructure service providers
5.2. International Transfers
Our website may use third-party analytics tools such as Google Analytics. Within the scope of these tools, technical data may be transferred abroad. Such transfers are carried out within the framework of Article 9 of the KVKK and the decisions of the Personal Data Protection Board.
6. Data Retention Periods
Your personal data is retained for the period required by the purpose of processing and within the scope of statutory retention obligations:
- Contact and enquiry forms: 3 years
- Data based on a contractual relationship: contract term + 10 years (under the Turkish Code of Obligations)
- Accounting and tax records: 5 years (under the Tax Procedure Law)
- Website log records: 2 years (under Law No. 5651)
- Cookie data: each cookie's own retention period applies (see our Cookie Policy)
Personal data whose retention period has expired is deleted, destroyed or anonymised in accordance with the KVKK and the relevant legislation.
7. Rights of the Data Subject
Under Article 11 of the KVKK, you have the following rights in relation to your personal data:
- To learn whether your personal data is being processed
- To request information if your personal data has been processed
- To learn the purpose of the processing and whether the data is being used in accordance with that purpose
- To know the third parties to whom your personal data is transferred, whether in Türkiye or abroad
- To request the rectification of your personal data if it is incomplete or inaccurate
- To request the deletion or destruction of your personal data under the conditions set out in Article 7 of the KVKK
- To request that rectification and deletion operations be notified to the third parties to whom the personal data has been transferred
- To object to a result arising to your detriment through the analysis of the processed data exclusively by automated systems
- To claim compensation for damages if you suffer loss as a result of the unlawful processing of your personal data
8. How to Apply
To exercise the rights set out above, you may apply to us by the following means:
- E-mail: a written application to kvkk@imgmuhendislik.com.tr, together with documents verifying your identity
- Post: a petition bearing a handwritten (wet-ink) signature, sent to Aydınevler Mah. Kırçiçeği Cad. No:25/F, Maltepe / İSTANBUL
Your application must include your name and surname, your Turkish ID number (or your passport number if you are a foreign national), your address for service, your e-mail address, your telephone number and the subject of your request. Your application will be concluded within 30 days at the latest.
9. Security Measures
The following technical and organisational measures are applied to ensure the security of your personal data:
- Secure data transmission via SSL/TLS encryption protocols
- Access authorisation and authentication systems
- Regular security updates and patch management
- Personal data protection training for employees
- Internal policies and procedures governing data processing
- Data breach detection and notification mechanisms
10. Cookies
Our website uses cookie technology. For detailed information on the use of cookies, we recommend that you review our Cookie Policy.
11. Policy Updates
This Privacy Policy may be updated in line with legal developments or changes in our business processes. Significant changes to the policy will be published on our website. We recommend that you review the policy regularly. The updated policy takes effect on the date it is published on our website.
For questions and requests, you can reach us at kvkk@imgmuhendislik.com.tr or by telephone on 0850 532 6 999.
